We have compiled a list here of the most frequently asked questions we receive.
If you have a query, you may find your answer is already here...

I'm interested in buying one of your guns, but how do I go about getting the gun to the US?
A: The process is quite straightforward. All that is required is an import permit and an FFL dealer near you to ship to. Import forms are available from the BATF, and may be either mailed to you or downloaded here. Note: Your FFL dealer does NOT need to have a special importers license to import for a customer. We have more detailed info available on our importation information page.

What if I'm not happy with my purchase, after it's been shipped overseas?
A: We offer a 7 day cooling off period after your firearm has been collected. If there is any problem with the gun, or it is not as described and photographed, we will be happy to accept the firearm back and refund the purchase cost. All guns are in good working order before leaving our store; we guarantee that your firearm will arrive as such upon collection.

Is there any sales tax or other charges payable? How much is shipping?
A: For sales within Australia, a 10% GST is applicable. For international sales there is no tax. Local taxes may differ however.
Shipping by air mail to the USA and Canada is approximately US$ 80-100 and takes around 7 days. For other countries, please contact us for more information.

What are your preferred methods of payment? Terms of sale?
A: We accept wire transfers, international drafts and all major credit cards. We also accept payment through paypal. Our normal terms of sale are a 10% deposit upon sale, with the balance to be paid once the firearm/s are ready to be shipped. This is normally a 3 week period whilst permit applications are processed by the BATF.

What is the procedure if a gun is made prior to 1898?
A: If a gun is manufactured prior to 1898, it is classified as a "Curio or Relic". In such cases, the gun may be sent directly to your home address, without the need to obtain an import permit OR go through an FFL dealer.

My uncle has an old shotgun/rifle/revolver with strange markings. Can you tell what it is, some of it's history and how much it's worth?
A: If you are trying to identify or value an old firearm, your best option is to take it to a local gundealer, who can identify and value the gun for you. In general, you will find it difficult to locate detailed information on the web, however there is a multitude of informative books available. Most books on shotguns and rifles list all the well known and respected gunmakers, and firearms by these firms command the best prices. For general shotguns, rifles or pistols, "The Blue Book of Gun Values", by S.P. Fjestad, lists most gunmakers and their general value. For double barreled shotguns, especially English shotguns, any of Geoffrey Boothroyd's books will give detailed information. Winchester has a comprehensive list of firearm valuation books here.

Unfortunately, identification and valuation is very difficult over the internet. Since it is impossible for us to see the gun first-hand, we cannot identify or make a valuation based simply on a short description. For a valuation to be possible, we must have quality photographs and descriptions.

Do you have any other photos available?
A: Due to the restrictions of the Internet, our photos are reduced in detail and size. If you require further pictures or would like to view something specific, we can take additional photos and send them directly to you. Just send us an email and we'll get them to you.

I've heard that all guns are banned in Australia. Is that the case? What is the state of firearms laws in Australia?
A: Private firearms ownership is most definitely NOT banned in Australia, although many regulations and paperwork requirements have been put in place in recent years. We still sell both new and second hand firearms, although private sales must pass through a gun dealer. Access to the following firearms is now strictly regualated: semi-automatic shotguns and rifles, pump action shotguns and handguns. Farmers and others specific occupations are able to obtain special considerations, as are certain club members and collectors.

The main business for gunstores (including ourselves) in Australia is bolt and lever action rifles, and single/double barrelled shotguns. These are able to be bought with a minimum of paperwork for most people.

I'm using AOL and your pictures are really blurry. Can't you take better pictures?
A: When you are viewing through AOL's browser, all images you see are compressed by AOL for your convenience. By doing this for you, they remove all of the fine detail which is present in our images. You can find out more here.

Two solutions: you can log onto AOL, then minimise their browser and use an external browser, like Internet Explorer or Netscape Navigator. Or, you can disable the graphics compression as shown below: